If the Consumer changes his mind about his purchase, he can return it within 14 days of delivery of the item. We do not charge any return fees.

The Consumer will contact our Customer Service who will guide and assist him step by step.

Once the return procedure has been explained, the Consumer must contact the Courier to schedule the collection of the goods to be returned.

We remind you that we cannot accept returns on customized products that have been made specifically for the Consumer.

The Consumer can return the product in its original packaging, with a courier of his choice.

The costs of return shipping and importation in Italy (if any) will be borne by the Consumer.

Once the products reach our warehouse and confirm that they are in the same condition as they were originally shipped, we will issue a refund to the original payment method within 5 business days.